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Safety & Well-being

We all want tamariki and rangatahi to play and develop in a safe and supportive environment, where they’re encouraged to gain maximum enjoyment from their involvement in BrosUnited camps, classes, retreats and rites of passage.


The "Resources" page is dedicated to explaining and sharing our policies and processes to ensure safety, and well-being and provides clear avenues for youth, parents, mentors, and staff to enquire or otherwise report matters. 

BrosJourney Are Committed To The Highest Standards

Safeguarding our youth

The wellbeing and ability for our youth to engage in classes, courses and retreats requires that their safety and welfare is covered too. Youth have the right to be free from harm and abuse. Child safeguarding is the set of actions that organisations can take to keep them safe from harm.

Child protection is an essential part of safeguarding and refers to the action taken in response to a specific concern for a child or children who may be suffering or is/are at risk of suffering harm or abuse. It requires referral to specialised child protection services, law enforcement agencies and expert local organisations that are trained to provide advice.

There are some laws in New Zealand that regulate child safety and we refer to those laws where appropriate.

"Working with children and youth is a privilege. They have a fundamental right to be safe."

Safe Guarding Policy

Our Mentors & Staff Working with Youth are committed to providing a safe and youth -centered environment where youth are protected from abuse that may occur inside or outside the organisation.


We do this by having a full range of standards, codes and policies with trained and safe people working with children and young people. We are committed to having an embedded culture of safeguarding and child protection in place, which goes beyond compliance.

The policy: • Sets standards to protect youth, our staff, volunteers and contractors.  • Contains procedures for our staff, volunteers and contractors to guide them in identifying and reporting child abuse and neglect and so meets our obligations under the Children’s Act 2014.  • Creates a mandatory requirement for all staff, volunteers and contractors to report any concern about the safety of a child or young person, no matter how small they believe it may be, to one of our Child Safeguarding Reps (CSRs).  • Appoints our CSRs and sets out their role and responsibilities.  • Provides details of the other procedures in place that are to be followed by all staff, volunteers and contractors at all times.  • Ensures an organisation creates a safe environment and that all staff know what to do if there are concerns about a child or young person.

To Youth

• We commit to always putting their welfare first in every decision we make. • We will ensure they feel respected, listened to, valued and encouraged to enjoy and participate in their activities. • We will appoint a Child Safeguarding Representative to ensure concerns are dealt with quickly, sensitively, effectively and consistently. • We will provide safe people to work with them. • We will provide staff and volunteers who are well trained and confident to respond to any concerns for the safety of youth. • We will listen to and believe youth.

To Family

• We will support and respect the vital role parents, caregivers and whānau play in the lives of their children, while always making sure the safety of the child is our priority. • We will have open, transparent and honest communication with parents, caregivers and whānau about all aspects of their child’s welfare, as long as we can keep the child safe while we do that. • We will raise any oncerns we have as soon as we have them, and offer referrals to community services that might be able to help a family through times of difficulty and change. • We will be available and approachable to listen to any concerns a parent, caregiver and whānau may have about their child while they are involved in our activities. • We will take every concern about a child or young person’s safety seriously and respond consistently and effectively. • We will provide staff and volunteers who are well trained and confident to respond to any concerns for the safety of a child or young person.

To Team

• We will ensure all staff are inducted to our child safeguarding culture. • We will provide clear expectations, policies and procedures to support keeping youth, staff, ontractors and volunteers safe and protected from harm. • We will provide support and regular training to ensure these expectations can be met. • We will provide adequate supervision so staff, contractors and volunteers always know who they can talk to, and the process involved, if they have a concern about a participant.

Code Of Conduct

A Code of Conduct sets the standards of conduct and behaviour so that: 

  • youth and their parents, carers and whānau can expect to feel safe and listened to 

  • staff and volunteers can promote safe and effective practices in their organisation 

  • organisations can support their staff and volunteers to provide the safeguarding standards expected by children, young people and their parents, carers and whānau. 

Code of Conduct for Our Mentors & Staff Working with Youth

To work with youth in our organisation “we” expect you to: • Acknowledge the rights of the youth to be listened to and to thrive and participate in decisions that affect them. • Encourage enjoyable participation for youth while engaged in / attending camps, classes and retreats • Understand that preventing abuse and protecting children and young people from abuse is the responsibility of everyone. • Be familiar with and abide by our safeguarding and child protection policy and procedures. • Report any concerns to your Child Safeguarding Representative (CSR) without delay. These include: – poor practice – concerning behaviours – suspected child abuse – allegations of abuse made against a staff member or volunteer – bullying and harassment. • Only undertake a role working with youth after completing the relavent classes and or courses. Elements, including: – initial Police vetting and ongoing vetting at required intervals – disclosing any known or potential criminal charges or convictions before or during your involvement with the club. • Have empathy with youth • Make everyone feel welcome, included, and respected in a manner that is appropriate for their age or stage of development. • Be a role model for positive behaviour. • Not ignore abusive or harmful behaviour. • Accept your “Position of Trust” and understand the importance of maintaining professional boundaries. • Never use your “Position of Trust” for personal gain or to harm anyone. • Never engage in a sexual relationship with anyone under the age of 18 years who is known to you because of your role. (Please note that engaging in any sexual behaviour, with anyone under the age of 16 is illegal in New Zealand.) • Complete required safeguarding or child protection training. Listen to youth and believe them if they tell you about abuse or concerning behaviour, and report it to your CSR. • Listen to concerns raised by parents or caregivers, believe them, and report them to your CSR. • Always act in the best interest of youth. Including reporting the concerning behaviour of someone you trust, or who is more senior than you. • Ensure parents, caregivers or whānau give informed consent by providing them with detail on: – 1:1 working and physical contact – trips – overnight stays – sleeping arrangements – travel. • Only communicate with youth directly after gaining written consent from their parents or caregivers. • If you come across a child or young person out of your work setting, apply the same Code of Conduct to protect yourself and the child or young person. • Ensure staffing-to-child ratios are at the safe level required and take action to report or stop the activity if not. • Keep your private life and personal conversations separate and out of earshot or sight of youth. • Always work within the view and hearing distance of others. • Use only the organisation’s own or approved devices to communicate with children and young people. • Follow your organisation’s policy on taking, storage and sharing of images or other personal information. • Wear ID and uniform or kit when working in your role. • Use only the approved organisational methods of behaviour management. • Don’t give gifts to children and young people or receive gifts from them or their parents or caregivers, as a way of preventing grooming, manipulation or favouritism. • Don’t engage in any behaviours or conduct that are strategies used in grooming. Such as: – offering to babysit or tutor or coach privately – acting secretively or encouraging secrets or “special” or exclusive relationships. • Never leave youth unattended. • Never leave youth waiting to be collected alone, or with people who are not an approved staff member or volunteer. • Do not use any unnecessary, unwanted or inappropriate physical contact such as: – tickling – grabbing – intimate care (when the child or young person can care for themselves) – unnecessary cuddling – hugging – sitting on your knee. • Never come to work under the influence of drugs or alcohol or in possession of either. • Speak to your line manager if you find yourself unable to adhere to any aspects of this Code of Conduct.

Health and Safety at Work Act 2015

The Health and Safety at Work Act or ‘HSWA’ underpins this resource because:

  • HSWA requires a person conducting a business or undertaking (PCBU) to ensure, so far as is reasonably practicable, that the health and safety of its workers and others are not put at risk by its work, and,

  • WorkSafe Guidance on the HSWA specifically includes bullying, harassment, and sexual harassment as workplace health and safety risks.

How To Lodge  An Enquiry

To lodge an inquiry or report an incident, simply complete this form. 

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